Privacy Policy

Effective Date: 07/05/25

County Garden Management Ltd. (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal data that you provide to us when using our website countygardenmanagement.co.uk.

1. Who We Are

We are County Garden Management Ltd, a company registered in the United Kingdom. For the purposes of data protection law, we are the data controller in relation to the personal data processed through this website.

2. Information We Collect

We may collect and process the following data about you:

  • Contact information, such as name, email address, and phone number (if you submit an enquiry via our contact form).
  • Usage data, including IP address, browser type, operating system, referral source, and information about your use of our website.
  • Cookies and tracking technologies, as outlined in the Cookies section below.

3. How We Use Your Data

We use your data to:

  • Respond to enquiries submitted via our website.
  • Improve and maintain our website and services.
  • Monitor website usage and performance.
  • Comply with legal obligations.

We will only use your personal data when the law allows us to, and we do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

  • Consent – where you have given clear permission for us to process your data (e.g., cookies).
  • Legitimate interests – to improve our website and respond to your enquiries.
  • Legal obligation – where necessary for compliance with a legal obligation.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small files stored on your device.

We use both session and persistent cookies, including:

  • Necessary cookies – essential for website functionality.
  • Analytics cookies – to understand how visitors interact with our site (e.g., Google Analytics).

You can control cookies through your browser settings. By continuing to use our website, you consent to our use of cookies unless you disable them.

6. Data Sharing and Storage

Your personal data is stored securely and may be processed by trusted third-party service providers who assist us in operating our website. We ensure such providers comply with data protection laws.

We do not transfer your data outside the UK or EEA unless appropriate safeguards are in place.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights

Under data protection law, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Object to or restrict processing.
  • Withdraw consent (where applicable).
  • Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

To exercise any of your rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

County Garden Management Ltd

Email: info@countygardenmanagement.co.uk

Phone: 01371 829334